Getting started

New clients

What to expect when you become a client, how the secure portal works, and a checklist of what to gather before your first tax appointment.

What to expect

  1. A conversation. Call, send an email or book a time online. We talk through your situation, what you need, and whether we are a good fit. There is no charge for this call.
  2. An engagement letter. You receive a short letter to e-sign that spells out the work and the fee. Nothing starts until you have agreed to both.
  3. Portal access. An invitation from SmartVault arrives by email. Activate it, turn on two-step verification, and you have a secure folder for your documents. See how the portal works.
  4. Upload or drop off. Send documents through the portal from a computer or phone, or bring paper to the office and we scan it for you.
  5. Preparation and review. We prepare the work and go through it with you, by phone or in person, before anything is filed.
  6. Sign, file, confirm. You e-sign in the portal, we e-file, and we let you know when the IRS and state have accepted the return. Pay the invoice by card, PayPal or check.

What to gather for an individual return

Everyone

  • Last year's federal and state returns, if we did not prepare them
  • Driver's license or state ID for each taxpayer
  • Social Security cards or ITIN letters for anyone new on the return, including children
  • IRS Identity Protection PIN letter, if you have one
  • Bank routing and account numbers for direct deposit

Income

  • W-2s from every employer
  • 1099 forms: interest (INT), dividends (DIV), brokerage (B and consolidated statements), retirement (R), Social Security (SSA-1099), unemployment (G), contract work (NEC), miscellaneous (MISC), digital assets (DA)
  • K-1s from partnerships, S corporations, trusts or estates
  • Records of rental income and expenses
  • Records of any other income: gambling winnings (W-2G), jury duty, prizes, alimony under older agreements

Deductions and credits

  • Form 1095-A if you had Marketplace health insurance
  • Mortgage interest (1098) and real estate tax statements
  • Charitable contributions, with receipts for any gift of $250 or more
  • Medical expenses if they were large this year
  • Childcare provider name, address, tax ID and amount paid
  • Tuition statements (1098-T) and student loan interest (1098-E)
  • IRA, HSA and retirement contributions made outside payroll
  • Estimated tax payments made during the year, with dates and amounts
  • Energy-efficient home improvement or electric vehicle purchase records

Kansas residents

  • Vehicle property tax paid (shown on your registration renewal)
  • If you are 55 or older, disabled, or have a dependent child under 18 at home, your property tax statement or rent paid for the Homestead or SAFESR claim

What to gather for a farm or business

  • Year-end bank and credit card statements, and the books if you keep them (QuickBooks access works well)
  • Sales records, 1099-K from card processors, and 1099-NEC or 1099-MISC received
  • Purchases of equipment, vehicles and buildings, with dates, prices and any trade-in details
  • Loan statements showing interest paid and year-end balances
  • Payroll reports, Forms 941 and W-3 if payroll was processed elsewhere
  • Vehicle mileage log or total and business miles
  • Home office square footage and total home square footage, if you claim it
  • Farms: crop insurance and disaster payments, CCC loan statements, government program payments (1099-G), 1099-PATR from cooperatives, livestock purchase and sale records, prepaid feed and supply receipts
  • New entities: formation documents, EIN letter, S corporation acceptance letter, and any prior returns

A few things that make it go faster

  • Upload documents as they arrive rather than all at once in April. The portal keeps them organized by year.
  • Photograph paper documents with the whole page in frame and good light. The SmartVault app does this well.
  • Tell us about changes: a move, a marriage or divorce, a new child, a new job or business, a sale of property, a retirement account distribution. Changes are where the planning opportunities and the surprises both live.
  • Answer the questions in the organizer or the quick questionnaire we send. They catch the deductions people forget.